From First Call to Final Service — Every Detail, Managed.
Eterni CaseView is the full back office operations platform built for funeral homes. Track every case from intake and collection of the decedent through final service — with logistics sync, a patent-pending plan builder, and real-time status at every step.
A Trusted Partner
Selected by the nation's most respected funeral homes to manage their most sacred responsibilities.
Meticulous craftsmanship in every module.
Real-Time Case Status
From the moment you receive the first call through final service, CaseView gives you up-to-the-minute status on every active case. Decedent intake, collection, and every step in between — tracked in one dignified workspace.
- First Call & Intake Tracking
- Decedent Collection Status
- Live Case Progress
Patent-Pending Plan Builder
Create structured funeral case plans with our patent-pending Plan Builder. Assign staff, configure phases, and adjust on the fly as arrangements evolve.
Multi-Location Logistics
Sync case logistics across all your facilities. Every location stays current — no phone tag, no whiteboard gaps, no missed handoffs.
Your Whiteboard, Reimagined.
CaseView is touch-screen optimized and built to run on a large display at your front desk, arrangement office, or prep bay. Turn your wall screen into a live command center for every active case — that is Eterni CaseView.
The Journey of Care
The moment the call comes in, intake begins. Capture decedent details, family contacts, and collection logistics in one structured record — no paper, no duplicated effort.
Build a structured service plan with the patent-pending Plan Builder. Assign staff, set milestones, and adjust as arrangements evolve — everything tracked in real time.
Sync logistics across your locations. Every team member sees current case status on one screen — no whiteboard, no phone tag, no missed handoffs.
Full case history, audit trail, and records preserved long after service. Secure access for your staff whenever they need it.